On the jewelry store’s website, they can bring clients’ the experience with a sales associate that they could have in store. The video chat system links directly in with products on the website so the experience is personalized. When a customer has made their choice, payment is easy, on the same phone, same screen, just one click away.
“We are very excited about adding this new service to our ecosystem as it enables jewelry buyers to feel more confident and comfortable about the products they buy online. Based on case studies, this tool can increase conversions on the websites by over 30%,” says Alex Fetanat, Founder and CEO of GemFind.