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We had a horrible experience with them. They promised big in the beginning and never delivered. They used our previous advertising agency's work . When we expressed our displeasure with the service , they offered us complimentary service for sometime but then in the end they charged us for the month. Please stay away from them .
Afroza Naeem
Afroza Naeem
18:06 17 Jun 24
My store works closely with Gemfind. Whenever we have an issue, Jerry and Mike get it fixed in a matter of hours. Sometimes minutes. They are super responsive and can handle everything from back end maintenance to major build-outs. Theyake an excellent resource for us!
Joanna Laster-Tefend
Joanna Laster-Tefend
16:47 07 Jun 24
Adam and GemFind are great! Within weeks of updated my website, a customer inquired through the website, came in and made a very large purchase. Great customer service and I couldn’t be more pleased.
John-Cesar Gomez
John-Cesar Gomez
20:20 03 Apr 24
Gemfind is the BEST to work with when wanting to revamp your ecommerce website! Great customer service, very professional and always responds to emails and issue within 24hrs. I highly recommend Gemfind ! Tricia Tom/Owner-Kay Cameron Jewelers
Tricia Tom
Tricia Tom
13:55 03 Apr 24
Been a client of GemFind since 2010. The customer service and response is superb. Tech support is always fast and amazing. Employees knows what they're doing and always helpful.
PRESTIGE JEWELRY
PRESTIGE JEWELRY
01:45 20 Mar 24
GemFind has been wonderful to work with on our website every step of the way. From conceptualization to launch, they were very attentive and worked with us to incorporate our requests into the website. Even after the website launched, they are always there to assist if we have an issue pop up. Highly recommend GemFind and their expert team!
Elizabeth Muncey
Elizabeth Muncey
21:56 27 Sep 22
Alex, Emily, Joshua, Daniel, and the entire team are simply amazing! The design process of our new website flowed effortlessly with Emily at the helm. We are currently working to get the marketing and analytical aspects of the website fine tuned at optimum performance. Gemfind has exceeded our expectations. It's comforting knowing that they will be there for us with ongoing support. Thank you Gemfind!
Pineforest Jewelry
Pineforest Jewelry
00:07 07 Sep 22
Best company out there!! We had a great experience migrating our existing website from Magento 1 to Shopify. Vincent and Emily were amazing and so patient with me and helped me with every step along the way. We managed to create a whole new website in just 2 months' time. Definitely recommend them to anyone who is looking to make a Shopify website.
Bianca Jewelers
Bianca Jewelers
16:40 19 Aug 22
Very satisfied with the service received from Gemfind. From building our site, to lightning fast updates, the team is great and easy to work with!
Nicholas Pronko
Nicholas Pronko
11:22 12 Aug 22
Alex and staff are extremely professional in creating websites for the jewelry industry. Furthermore, their support staff are efficient and prompt in addressing any technical issues. I highly recommend their products and services.
Michael Baumbach
Michael Baumbach
19:42 06 May 22
Great company to work with! Highly recommended! Big thanks to Anthony, Daniel and Kyle!
Maria Redkina
Maria Redkina
04:56 05 May 22
Excellent support! Thanks for getting our Podium software connected. It works great!
Ralph Yarnal
Ralph Yarnal
21:55 22 Apr 22
We want to THANK Alex and Emily along with his all star team, for what can only be descripted as a perfect launch of our new website. Emily was there for all our questions and concerns regarding the new website. The whole process just went perfect! Thanks again Alex for your team's great service!
Christopher Roberts
Christopher Roberts
19:37 29 Mar 22
We have had several websites built in the past and by far GemFind has been the most professional and easiest company to work with. I was actually dreading changing once again but our GemFind team, Emily James and Ryley High made the entire experience painless and fun. The attention to every detail was flawless. Emily and Ryley kept us in the loop on everything and made us feel like we were their only client. Great personal customer service and really wish we would have switched to GemFind earlier.
Avant Garde
Avant Garde
19:51 17 Feb 22
The GemFind team developed our new company website. which looks awesome and more importantly increased our business and visibility significantly. We also started using their digital marketing services and our business has really exploded since then. Our conversions went up tenfold when their team took over. To say I am happy is an understatement. We highly recommend GemFind to everyone in the jewelry industry.
alec k
alec k
18:56 17 Dec 21
Worked with both Michael and Stephen and I'm completely satisfied. They took care of everything and did it quickly! I highly recommend GemFind for any of your digital solutions.Thanks again guys,JamesVaden jewelers
James Garrett
James Garrett
13:38 01 Sep 21
Professionalism and expertise are the cornerstones that sold us on Gemfind! They are absolutely top tier among jewelry website developers! They took our vision and worked with us to create a fully custom site that continues to go beyond our expectations. Our new site is ecommerce-centric, clean, mobile friendly, on brand and speaks to our unique local audience. After our initial consultations with Alex, he put us in touch with his brilliant team, and our project manager, Emily. She and the back end developers were patient, professional, highly knowledgeable and on top of everything making the entire process seamless. Emily helped us tremendously by keeping us on track through the development process and offering invaluable advice and expertise with every (small or large) roadblock we encountered. Overall, we cannot speak highly enough of Emily and Alex and the whole Gemfind crew!
Calvin Smith
Calvin Smith
17:12 14 Aug 21
Worked with both Michael and Stephen and I'm completely satisfied. They took care of everything and did it quickly! I highly recommend GemFind for any of your digital solutions.Thanks again guys,JamesVaden jewelers
James Garrett
James Garrett
18:20 30 Jul 21
Conner was super helpful and so nice!And Wade is AMAZING too 🙂
Christina Tucker
Christina Tucker
14:42 30 Jul 21
Whenever we have had a need we are able to get it resolved within a day or maybe two. I have never had an issue take longer then that for them. Quick response with good work. These guys rock.
Jesse Sardakowski
Jesse Sardakowski
18:36 16 Jul 21
We requested assistance from GemFind Digital Solutions regarding something we needed adding to our website. Jerry was extremely helpful and responsive, adding what we needed in a matter of hours! I cannot recommend him, and GemFind as a whole, highly enough.
Karissa Teer
Karissa Teer
14:26 08 Jul 21
Gemfind made the very stressful project of launching a website a breeze! I can't say enough about how thrilled I am with my site and how easy the transition from my old site was.
Eva Busch
Eva Busch
18:15 14 May 21
Worked with both Michael and Stephen and I'm completely satisfied. They took care of everything and did it quickly! I highly recommend Jim fine for any of your digital solutions.Thanks again guys,JamesVaden jewelers
James Garrett
James Garrett
18:54 11 May 21
I have had a very positive experience with this team. We are happy with our new website, and have already made sales because of it. Alex and Andrew were professional, and patient with someone who is not quite as tech savvy with new websites. I've enjoyed the process, which was straightforward and transparent. I am planning on using their other services. A+
Graham Newton
Graham Newton
15:09 23 Apr 21
We are very pleased with the GemFind services. They have been handling our website for a long time now. They understand the requirements and make sure our tickets are resolved as quickly as possible.
We were using a marketing company out of NY, and were not satisfied with the results. We came a cross a GemFind webinar during COVID shutdown. We talked with Alex several times, and after a couple months decided to make the change and join teams with GemFind. Since we started working together, our business has had a substantial increase. Working with Emily and her team with designing a new website, then with Mason and his team on a marketing strategy, we have been very pleased. Michael in support has been very helpful and flexible with any help that I have needed.Thank you Alex and the GemFind team for your support and help!!!!!Highly recommend GemFind!!RobSouth Shore Diamond Exchange
Our company worked with Gemfind for a few months and were very pleased with the high quality website they produced for us. They were communicated well with our team and produced a high-functioning and good looking website. I would recommend working with them to others.
Jordan Keller
Jordan Keller
19:50 22 Jan 21
Brendon and crew did a fabulous job with our website, response time was always quick with any changes we requested. This is a 100 percent professional company with the knowledge and expertise to put together the perfect site for any jewelry business, the advice and direction given by the team along with the "why" it's done the way they do it, is a nice change of pace from previous website company experiences. I Highly recommend GemFind and am looking forward to continuing our SEO and Optimization as we move forward. I'm available for anyone considering this company for more information on our experience with GemFind.
Jeff Schmidt
Jeff Schmidt
16:48 21 Jan 21
Have had several websites built through Gemfind, always a very pleasant and professional experience resulting in the exact end product we are after. Continous support is second to none, respond and attend to matters within 24 hours. Would not hesitate in recommending!
Parade Jewellers
Parade Jewellers
00:06 20 Jan 21
Switching digital agencies from a local company to GemFind was one of the best marketing decisions we've ever made at James & Sons Fine Jewelers. The results we see in our Google Analytics are so impressive that we never could have imagined seeing these results with our past agency! When I was searching for a jewelry specific digital agency, it was important for me to find a team I was comfortable with. A team that was quick, listened to my ideas/ direction, and also provided guidance without being too pushy. Anthony, Mason, and Daniel all fit that description and have been extremely responsive.
Courtney Buechele
Courtney Buechele
20:21 22 Oct 20
I've been working with GemFind about 2 years - they service their clients very well: respond quick, provide logical site solutions and additional resources for their customer to grow their businesses. I've specifically worked with Conner on multiple occasions over the years and he's a primary example of what makes them good to work with.Kind tip: You are your best source for SEO success. Plugins are great (and you should reach out to GemFind on using them), but it's content heavy, relevant and updated pages that will help you succeed AKA leave SEO to the pros, not the developers 🙂
Veronica McGhee
Veronica McGhee
17:07 15 Sep 20
Gemfind does all our website marketing: SEO, PPC and Social Media. They also developed our website and maintain it. We've been working with them for almost two years now and plan on continuing. Agood relationship.
John Przeclawski
John Przeclawski
20:00 25 Jun 20
Gemfind the best when it comes to Web Marketing for the Jewelry Industry.
Beverlys Jewelry
Beverlys Jewelry
19:03 05 Jun 20
Great service and top notch, highly recommended
Tony G
Tony G
19:13 25 Apr 20
Anthony, and of course Alex are great people! The process is intense to create a website that is beautiful. The teamwork that this company possesses to get you to the finish line is incredible. The support is on time, and they always fix the issue. A website is like a baby, you constantly need to feed it to survive and thrive. It learns and grows with time, but someone needs nurcher it and feed it. You and them are the parents so start something that people can enjoy and trust you with.
Armando Lozano
Armando Lozano
22:14 21 Apr 20
This is the best thing you can do for your jewelry business in today's climate. EVERYTHING is internet. As a family business for 40+ years, we hesitated to make changes but knew the traffic driven by a simple google search was what could make the difference. We are so glad we did. Hand held the whole way, and lots of understanding that everyday brings a new kind of schedule they were SO easy to work with.
Diamonds LTD
Diamonds LTD
18:05 10 Mar 20
Gemfind made our website creation and management painless! They have been on schedule and excellent with their service. I am pleased with their designs as well as the ability of changing pictures and content out myself.
Dan Carillet
Dan Carillet
20:12 16 Jan 20
Nothing but positive experiences with this company, I've had several websites built with them, simple ones and complicated ones, they understood exactly what I wanted and managed to provide an end product that was exactly what I had envisioned. In addition the after sales service and support is far superior to any other company I've dealt with, they attend to and resolve matters swiftly and with no fuss.
Parade Jewellers
Parade Jewellers
22:27 01 Oct 19
I got say the team I had working to make our site was a dream team. They communicated with me anytime day or night and took the time to see that all of our wants and needs for our website was meet. Really a great group of people that know exactly what they are doing, and can even walk even the most technical deficient people through the process of launching a site. I would give 100 stars if I could!!!!
Andy Belschner
Andy Belschner
16:11 28 Sep 19
Let me just start by saying that even though I never actually spoke or interacted with the owner of Gemfind, I want to thank him for putting together such an amazing team! From the start of my project, Anthony was knowledgeable and extremely helpful in getting everything off the ground. Then he handed it off to our project manager Emily, who was patient, super-responsive, and always willing to share her expertise to keep the project on target. Her coordination of each phase was masterful and I always felt confident that I was in good hands. Working with Conner and Jessica was just the icing of the cake, they both worked so hard to make sure that the data and programming were executed to the highest standards. I probably wasn't the easiest to work with at times since I am also a developer and sometimes set in my old ways, but they were super patient to make sure that the result met the expectations of the owner of my company and the management team. I am very thankful that I was fortunate enough to work with them on this and I look forward to working on other projects with Gemfind in the future.
Greg Litcher
Greg Litcher
17:28 09 Aug 19
Fantastic people to work with! They are doing everything we ask of them and more. A true partnership in our digital marketing endeavors!
Mike Pearrow
Mike Pearrow
20:49 17 May 19
GemFind built our custom website for our company . they have been able to complete all the requirements we give them. One very important quality that I like working with gemfind is their support service. They are always there whenever you need anything and answer all questions. Very happy that we chose them in developing our ecommerce website.
greg dolkarian
greg dolkarian
00:23 27 Mar 19