NEWPORT BEACH, CA — GemFind Digital Solutions, the #1 technology and digital marketing agency in the jewelry industry, released its newest innovation, In Store Personal Shopper – Video Call. GemFind’s new Video Call, in exclusive partnership with Oktium technology, allows jewelers to provide an in store shopping experience via video chat with their customer.
“It is our great honor to welcome Alex Fetanat and his GemFind team as our new partner. Putting clients’ needs first and providing an engaging customer experience is what GemFind and Oktium have in common. With Oktium, GemFind’s dedicated team will enhance the CX, reduce basket abandonment and increase sales of jewelry. This partnership will change the way those special purchases are made”, said Oktium’s Marketing Director, Pavel Skultety.